ENNOVA LLC ("ENNOVA," "we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what choices you have. It applies when you visit our website at ennova.us, contact us through the Site, or engage our services.
We collect information in two ways: information you provide directly to us, and information collected automatically when you use our Site.
- Contact and inquiry information you voluntarily provide when submitting our contact form or requesting a service: name, email address, phone number, company name, job title, and the content of your message or project inquiry.
- Professional context you share in connection with a service engagement, such as your role, organization, and technical or project details.
- Usage and technical data automatically collected when you visit our Site, including IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages. This data is collected via server logs and analytics tools.
- Cookies and similar technologies as described in Section 4 below.
We do not intentionally collect sensitive personal information (such as government identification numbers, financial account details, or health information) through this Site.
2. How We Use Your Information
We use the information we collect for the following purposes and on the following legal bases:
- To respond to inquiries and provide services, necessary to take steps at your request prior to entering a contract, or to perform a contract with you.
- To communicate with you about your project, service updates, or our capabilities, based on our legitimate interest in maintaining business relationships, or your prior consent.
- To improve our Site and services, based on our legitimate interest in understanding how the Site is used and making it more useful.
- To comply with legal obligations, where we are required to do so by applicable law or regulation.
- To protect our rights and the security of the Site, based on our legitimate interest in preventing fraud and unauthorized access.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Sharing Your Information
We do not disclose personal information to third parties except in the following limited circumstances:
- Service providers who assist us in operating our website and conducting our business (e.g., web hosting, email delivery, analytics). These providers are contractually obligated to use your information only as directed by ENNOVA and to maintain its confidentiality.
- Professional advisors such as attorneys, accountants, and insurers, to the extent necessary and subject to applicable professional confidentiality obligations.
- Legal and regulatory requirements, when disclosure is required by applicable law, court order, or government authority, or when necessary to protect the rights, property, or safety of ENNOVA, our clients, or others.
- Business transfers, in connection with a merger, acquisition, or sale of all or substantially all of our assets, in which case personal information may be transferred as part of the transaction.
4. Cookies and Tracking
Our Site uses cookies and similar technologies. We use the following types:
- Strictly necessary cookies, required for the Site to function and cannot be disabled.
- Analytics cookies, we may use Google Analytics or similar tools to collect aggregated data on how visitors interact with our Site (pages viewed, traffic sources, session duration). This data is anonymized and used solely to improve the Site.
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Site. To opt out of Google Analytics tracking specifically, you may install the Google Analytics Opt-out Browser Add-on.
5. Security
We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal information within ENNOVA is limited to personnel who require it to perform their responsibilities.
No method of transmission over the Internet or electronic storage is completely secure. While we take data security seriously and apply industry-standard measures, we cannot guarantee the absolute security of information transmitted to or stored on our systems. You transmit information to us at your own risk.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
- Access, request a copy of the personal information we hold about you.
- Rectification, request correction of inaccurate or incomplete information.
- Erasure, request deletion of your personal information, subject to certain legal exceptions.
- Restriction, request that we restrict processing of your information in certain circumstances.
- Objection, object to processing based on legitimate interests.
- Opt out of marketing, unsubscribe from any marketing communications at any time.
To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The appropriate retention period depends on the nature of the information and the purpose of collection:
- Contact form submissions and general inquiries: up to three (3) years from the date of submission, unless a service engagement follows.
- Information related to a service engagement: for the duration of the engagement and thereafter as required by applicable law, professional standards, or legitimate business need.
- Analytics data: as configured in our analytics tools, typically 26 months on a rolling basis.
When personal information is no longer required, we securely delete or anonymize it.
8. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this Policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
ENNOVA LLC
4100 Greenbriar Dr. #230
Stafford, TX 77477
info@ennova.us
+1 (832) 835-1557